At 999r, we believe that gaming should be entertaining, not a source of stress or financial harm. This page explains our responsible gaming commitment, the tools available to Pakistani players, and how to recognise when play needs to stop.
The 999r platform is accessible only to persons who are 18 years of age or older at the time of registration. This rule applies to all products on 999r: cricket betting, PSL in-play markets, live casino, slots, Hi-Lo, and Royal Fishing. 999r reserves the right to request proof of age at any time. Any account found to be held by a person under 18 will be closed immediately and all balances forfeited. If you are under 18, please leave this platform now. If you are a parent or guardian concerned about a minor's access, contact us at [email protected] immediately.
Our Commitment
Responsible gaming is not a tagline at 999r — it is built into the platform from the ground up. Pakistan has a young, digitally active population and 999r understands the responsibility that comes with operating a gaming platform in this market. Our approach is simple: gaming is entertainment. It should stay that way.
The problem with gambling is not that people play — it is when play becomes compulsive, when losses are chased, and when gaming money starts coming from money meant for rent, food, or school fees. That is the line 999r is committed to helping every Pakistani player stay well away from. When PSL season is on and the excitement of live in-play cricket betting is at its peak, it is easy to get carried away. The tools on this page exist specifically for those moments.
At 999r, responsible gaming tools are not buried in account settings behind five menus. They are accessible, clear, and — most importantly — they work. Deposit limits take effect immediately. Self-exclusion is irreversible during the exclusion period. Session time alerts appear whether you are winning or losing. These are not cosmetic features. They are functional safeguards for real people.
We also train our customer support team — available 24/7 at [email protected] — to recognise the signs of problem gambling in player communications and to respond with genuine care, not script responses. If a player in Karachi, Lahore, Rawalpindi, or anywhere else in Pakistan contacts 999r expressing concern about their gaming habits, the response will always be to help them use the protection tools available, not to keep them playing.
Player Protection
Six built-in safeguards available in every 999r account — no application required
Set a daily, weekly, or monthly cap on how much PKR you can deposit into your 999r account. Once set, the limit takes effect immediately. Reducing a limit applies at once; increasing a limit requires a 24-hour cooling period to prevent impulsive changes during a losing session.
Set a maximum session duration and 999r will send you a notification when that time has elapsed — regardless of whether you are winning or losing. The notification is a prompt, not a forced logout, so the choice to continue or stop remains yours.
Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days directly from your 999r account settings. During this period your account is suspended for gaming activity. The suspension cannot be lifted early once activated.
If you believe your gaming has become a problem, self-exclusion permanently closes your account for a defined minimum period. Once self-exclusion is active, 999r will block any attempt to open a new account using your details. This is the most powerful tool available and it is irreversible during the exclusion term.
Enable reality check notifications to receive a pop-up summary at set intervals showing how long you have been playing and your net session result (wins minus deposits). This helps counter the distortion of time that often occurs during an engrossing PSL match or casino session.
999r enforces strict age verification at registration and may request CNIC or passport documentation at any time. No person under 18 years of age may hold or use a 999r account. If you share a device with younger family members, use device-level parental controls to prevent unauthorised access.
Self Assessment
Ask yourself these questions honestly. If you answer "Yes" to three or more, consider using the protection tools above or taking a break.
If three or more of these apply to you, please use the self-exclusion tool in your account settings or contact support at [email protected] — our team is available 24/7.
Step by Step
All protection tools are available inside your account — no need to contact support to activate them
Log in to your 999r account from any device. No app download is required — the full responsible gaming settings panel is accessible from the mobile browser version.
Navigate to your account profile or settings menu. The Responsible Gaming section is clearly labelled and accessible from the top level of account settings — not buried in submenus.
Choose the protection tool you need: deposit limit, session alert, cooling-off, self-exclusion, or reality check. Each tool has a brief explanation of what it does and how to activate it.
Confirm your selection. Deposit limit reductions and cooling-off/self-exclusion take effect immediately. If you have any difficulty activating a tool, contact support at [email protected] — available 24/7.
Play Within Your Means
Log in to your 999r account to access all responsible gaming tools. Set your limits before you play, and enjoy cricket betting, PSL odds, and casino games on your own terms. 18+ only.
If gaming is causing financial harm or personal distress, use the self-exclusion tool in your account or contact support immediately. [email protected]